Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will show up. It comprises thorough info about all the actions that you can perform on that particular page. Each context menu shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a rich variety of video tutorials clarifying how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you need, have a peek at our extensive FAQ section, which includes questions asked by actual individuals and provides practical solutions. We periodically "revamp" our FAQ section with new entries in order to cover all the new additions and innovations associated with our platform.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our great team of support engineers available 24x7 and eager to help you with any query. Each support ticket you open will be replied to in less than 60 minutes (the average response time being about twenty mins), so you will not have to wait a long time to get an answer to your question.