About Us
Being a hosting customer can be a hard thing - you frequently have to deal with network outages and a horrible and sluggish customer support service. To top it off, you have to sign at least in two administrative consoles in order to administer your domains, billing transactions and your site itself. When we started City Portal, we wanted to change all that.
A Modern Hosting Approach
The web hosting Control Panel is the part of the web hosting platform that the customers see. And ninety percent of the web hosting companies out there use one and the very same Control Panel - cPanel. We, though, find cPanel to be antiquated and hard to use - it simply gets in the way of our work. That is why we arrived at the decision to utilize a different hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a modern look and feel and offers billing, domain name and website administration possibilities, so you can manage all facets of your web presence from one single location. Moreover, it has a drag 'n' drop File Manager, so you won't have to resort to a 3rd-party FTP client. Our tests have revealed that the Hepsia hosting Control Panel works 3 times as fast as other web hosting Control Panels! We have also prepared a web hosting Control Panel demo - you can see for yourself how the Hepsia Control Panel works.
A Reliable Hosting Service
Your site must be online. That is why we count on enterprise-level servers driven by the effective mix of Linux and Apache. We are also working with four excellent data centers where you can host your sites. This allows us to offer a 99.9 percent network uptime guarantee.
A User-Centered Modus Operandi
Last, but certainly not least - we are there for you! We have Live Chat techs who are there to reply to all your pre-sale queries and to help you fix small technical problems. We have a first-rate 24x7 tech support service. We offer a 1-hour ticket response time guarantee, but in most situations our customer care team reps respond to support tickets within 20 minutes!